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Exceptional Customer Experience

TEVA

Teva Pharmaceutical Industries is the world's largest producer of generic pharmaceuticals.

Medications require specific storage temperatures, which must be maintained during all transport stages. ZIM and Teva collaborated to develop the innovative ZIMonitor, an advanced monitoring technology with real-time alerts and a 24/7 human support network.

From shipping solutions supporting regulatory demands, to choosing the right ports and reducing deviation costs - we make sure our customer is at the center and receives our personal touch.

Watch Boris Belenky, Head of Logistics Operations, IL Region, recount the special working connection between Teva and ZIM.

Selcuk Gida

Decades of serving small and medium enterprises like Selcuk Gida from Turkey, help us establish a business partnership for the long run. Our aim is to provide our customers with fast and efficient transit times, the right equipment, and to provide agile, customized solutions to any need. We accomplish all this and more with our customer-centric approach and personal touch.

Mehadrin & Galilee

In today’s ever changing digital world, ZIM is always on the lookout to provide customers with the most innovative solutions. It’s the powerful mix of technology, creativity, and dedication that makes up ZIMonitor – a game changer in the industry.

With state of the art controlled-atmosphere containers, we’re here to ensure any sensitive produce is in safe hands. Here’s a close look at how leading global avocado exporters count on ZIM as a strong and reliable partner!

Eternity

Our long-term relations with customers like Nicolas Portenza, President of Eternity Ltd., Mexico, are based on mutual trust and support, as we strive to provide reliable service, advanced digital tools, agile response to changing conditions and extra mile support – all part of our famous personal touch, customer-centric approach!

Aseco

For SME Customers like Vivian Perez from Aseco, a Mexican Freight Forwarder, It is ZIM team’s ability to provide high level, reliable service and to always have a person to talk to that makes all the difference!

SOMA

SOMA is a one-stop logistics & trading solutions company with expertise in pharmaceutical and steel cargo, both types requiring special care during transport.

When standard shipping solutions fall short, ZIMonitor provides a reliable solution, throughout the sensitive cargo's journey, from pickup to delivery. In addition, ZIMonitor teams are available 24/7 to address any concerns or issues which may arise during the voyage, monitoring the cargo providing real-time data to the customer.