Below are central points from ZIM’s Code of Ethics, communicated to all our employees and agents:
Every new employee reads and signs the Code. Our Code is supported by various Internal procedures to ensure compliance. Once a year, every ZIM Employee is required to read and confirm reading the full ZIM’s Code of Ethics, on a computerized training system:
We comply with the law: ZIM and its employees are committed to comply with the requirements of the law, wherever the company operates. ZIM will refrain from doing business with such associates who do not have high standards of ethical conduct and do not comply with the law.
We do business with fairness and integrity: ZIM and its employees will always act with dignity and integrity when doing business.
We maintain high quality of customer service: ZIM strives to provide their customers with a high level of service and to constantly act to improve the quality of our service.
We improve constantly: As a commercial company striving for excellence, ZIM sets challenging goals and make every effort to meet them.
We protect our assets: ZIM’s employees will use the company's assets carefully and efficiently.
We maintain confidentiality: ZIM’s employees will protect the company's information and keep it confidential, as well as avoid using inside information for any purpose other than work related.